Privacy Policy

1. Who We Are

SlateCrew Oxnard Concrete("Company," "we," "us," or "our") is a concrete contractor based in Oxnard, California. Our website is located at www.oxnardconcrete.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information we receive from visitors to our website and prospective customers who contact us.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you fill out our contact or estimate request form, you may provide your name, phone number, email address, service address, and a description of your project.
• Phone and email communications. If you call or email us, we may retain a record of that communication, including your contact details and the contents of the message.
• Automatically collected data. When you visit our website, our hosting provider and any analytics services we use may automatically log your IP address, browser type, operating system, referring URL, pages visited, and timestamps. We do not link this data to your identity unless you have separately provided us with your contact information.
• Cookies and similar technologies. Our website may use cookies or similar tracking technologies to improve your browsing experience and to understand how visitors interact with our content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries.
• Schedule on-site visits and provide quotes.
• Communicate project details, scheduling, and invoices.
• Send you follow-up messages related to your project or services we believe may interest you, where permitted by law.
• Improve our website, services, and customer experience based on aggregate usage data.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers. We work with third-party vendors - such as our form hosting provider, website host, email service, and analytics provider - who access your data only to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of SlateCrew Oxnard Concrete, our customers, or the public.
• Business transfers. If SlateCrew Oxnard Concrete is acquired, merged, or its assets sold, customer information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations (including tax and accounting records), resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in a commercially reasonable manner.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know. You may request that we disclose what personal information we have collected about you and how we have used and disclosed it.
• Right to Delete. You may request that we delete the personal information we hold about you, subject to certain exceptions.
• Right to Correct. You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing. We do not sell personal information. If this practice changes, we will update this policy and provide an opt-out mechanism.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.

To make a request, contact us using the information in Section 10 below. We will respond within 45 days as required by law.

7. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

8. Third-Party Links

Our website may contain links to external websites (such as Google Maps or review platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. Continued use of our website after the effective date constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: